Why This Book Matters
• Most customers trust online reviews more than ads
• Negative reviews can hurt sales
• Most business owners don’t know how to respond properly
• This book gives you a simple review-management system
What You’ll Learn
• How to respond to negative reviews (templates included)
• How to encourage more positive reviews (without breaking rules)
• How to protect your business reputation before problems happen
• Tools that make review management quick and easy
About the Author — R.J. Fisher
I am the founder and president of e-Merge Online Marketing, an Arizona-based company located in Sedona, AZ, with clients in over a dozen states.
Our main focus is to provide social media marketing, strategies, and advertising services to help small to mid-size businesses and aging services organizations develop and implement a sustainable social media presence.
We also believe in the power of online reviews. We can listen to all the major reputation sites, looking for reviews left, we respond to your reviews and we have plenty of tools in our toolbox to help you generate new reviews from the customers who love you the most.